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Unlock actionable insights to achieve growth and product-market fit 5x faster

Unlock premium features and accelerate your growth and path to product-market fit with honest, actionable user feedback.

Lite plan

The essentials to get started with user feedback

$0 /month

Get started
  • 1000 AI credits/month
  • AI insights
  • Single user
  • Basic analytics
  • 48-hour support response time
  • 1000 additional AI credits on sharing your feedback about feedaiback

Pro Feedback (try free for 14 days)

Advanced feedback suite to drive product growth and achieve product-market fit faster.

$19 (launch price)/month

Start free trial

Try free for 14 days!

  • 10,000 AI credits/mo
  • Advance AI insights and analytics
  • AB test forms to maximize response rate
  • Priority Support and roadmap access
  • Early access to new features
  • Remove Feed-AI-back Branding

Pro Feedback - one time

Advanced feedback suite to understand better.

$29 (launch price)/only once

Get lifetime access

One-time payment, then it's yours forever

  • 10,000 AI credits(no expiry)
  • Advance AI insights and analytics
  • AB test forms to maximize response rate
  • Priority Support and roadmap access
  • Early access to new features
  • Remove Feed-AI-back Branding

Contact Us

Frequently asked questions

Have a different question or can’t find the answer you’re looking for? Reach out to us

What's included in each pricing plan?
Our pricing plans are designed to meet the needs of SaaS and software companies at different stages of growth. The Starter plan includes essential features like AI-powered insights and basic analytics, while the Pro Feedback plan offers advanced features such as sentiment analysis, integrations, and priority support. The Pro Feedback - one time plan provides lifetime access to all Pro features for a single payment.
How do AI credits work?
AI credits are used whenever the AI asks a question or generates a conversation summary. For example, if the AI asks 5 dynamic questions in a conversation, 5 AI credits would be deducted from your account. Non-AI questions don't consume credits. Your monthly plan includes a set number of AI credits, and you can always purchase additional credits if needed.
Do you offer refunds?
We utilize advanced AI models to deliver our service. These models come with significant operational costs. For this reason, we're unable to provide refunds. However, you can always cancel anytime and you won't be billed for the next cycle.
Do unused AI credits roll over to the next month?
Absolutely, the Unused AI credits get carried over to the next month in pro plan!
What happens if I exceed my monthly AI credit limit?
If you use up all your AI credits for the month, you'll be prompted to purchase additional credits or upgrade to a higher-tier plan. You can continue to use feedAIback for non-AI questions, but AI-powered features will be temporarily unavailable until you replenish your credits.
Can I change my plan later?
Of course! You can upgrade or downgrade your plan at any time from your dashboard. The changes will be effective from the next billing cycle.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, and American Express. If you require other payment methods, please contact us.
Do you offer discounts for annual plans?
Yes! We offer significant discounts for users who choose our annual subscription options. Reach out to us to know more.
How do I cancel my subscription?
You can cancel your subscription by reaching out to us. Once canceled, you will not be billed for the subsequent months.
Do you offer any discounts or special pricing for startups and students?
We offer special discounts for early-stage startups and nonprofit organizations. Please contact our sales team with details about your company, and we'll be happy to discuss potential discount options. In case you are a student and unable to pay, reach out to us for additional credits at no cost. .